Get Help

How to get help

If you need help from our foodbank, there are a few simple steps to follow.

Step 1: Contact a referral agency

They will discuss your situation and supply you with a foodbank voucher (as a voucher code) where appropriate. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.

For a full list of our partner agencies, click here.

If you call or email us, we can talk through your situation and put you in touch with a relevant local agency.

Step 2: Bring your foodbank voucher to us

You can find a list of our local centres and opening times here. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Our aim is to provide non-judgemental support at the point of crisis.

 

If you have any further questions our FAQ’s page may help, or feel free to give us a call.

 

Complaints Procedure

Data Privacy Statement for Foodbank Clients

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